Sending a Newsletter in Employee Advocacy

Managers and Admins can send Newsletters to Teams in Employee Advocacy. Sending a Newsletter with the latest Stories can help keep new content at the top of mind for your employees and encourage them to visit Employee Advocacy and share.

Sending a newsletter

To send a Newsletter:

1. Click the Newsletters tab from the top menu. You can see any scheduled or drafted newsletters for the entire organization.
   
    
2. Click Create Newsletter.

3. Select your recipients and stories. You can search for the Stories you want to include and click the Stories you want to show in the newsletter.

4. (Optional) Send yourself a preview of the Newsletter and then make any adjustments.
5. Enter the email subject and heading for your newsletter. You can toggle on or off to include a message.

6. You can choose to send immediately or schedule for later.

6. Click Send Newsletter or Save as Draft.

FAQs

Will I see the newsletters my peers are drafting?

Yes, all newsletters in a draft or scheduled state will be visible on the newsletter tab. 

What happens if stories included in the newsletter are expired or removed before the newsletter is sent? 

Individual stories will be removed from the newsletters if the corresponding stories are no longer active. If all stories in the scheduled newsletters fall in this state, the newsletter won't be sent at all. 

We try our best to prevent this from happening by alerting users to stories that expire before the scheduled date and time: 

How far in advance can a newsletter be scheduled? 

You can schedule a newsletter up to 30 days in advance. 

 

Why am I not seeing specific stories when creating a newsletter?
If a story is part of a topic that is restricted to specific teams, you will not see the story if you have a team selected that does not have access to that topic.
Additionally, if everyone in the team does not follow the restricted topic, the story will not show as an option.